• Interval House of Ottawa

COVID-19 Updates

Updated: May 25, 2020

*Updated May 25, 2020

As the COVID-19 virus situation continues to evolve, we want to provide an update on Interval House of Ottawa (IHO) and our services.

IHO takes the health and safety of its staff and residents very seriously and maintaining that safety is a top priority. We have implemented enhanced cleaning measures and are following recommendations from Ottawa Public Health and the Ontario Ministry of Health. We continue to monitor the situation closely.

Reminder: our crisis line is open. If you need support or help seeking shelter call us anytime at 613-234-5181.

You can now also text or chat online with a trained counsellor through Unsafe at home Ottawa. This service is available 7 days a week, 8:30 am – midnight. Text (613) 704-5535 or visit unsafeathomeottawa.ca.

Service Updates/Changes

  • All non-essential visits to IHO are suspended, including volunteers.

  • We are not accepting any donation drop-offs at this time. Please consider donating online.

  • Community meetings as part of the Transitional & Housing Program are being conducted over the phone or online.

  • Prior to entering our shelter, everyone will be screened for recent travel, proximity to others who have tested positive for COVID-19, and known symptoms of COVID-19.

  • Mandatory hand washing and sanitization upon entering the building have been implemented.

  • Due to reduced onsite staff, wait times for support services in-house may increase.

Thank you for your understanding during this time.

For those who are worried about quarantining in a home where they do not feel safe, help is available. Contact the Assaulted Women's Hotline at 1-866-863-0511 or contact your local violence against women shelter which can be found by calling 211, 311 or online at sheltersafe.ca.

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